Writing a good case

A short note before the tips: the agents are good, but they are not psychic. The richer your intake, the sharper the report. Most cases that come back with "insufficient evidence" are not failures of the model — they are intakes with two sentences in the symptom field. Five extra minutes on the form saves you an hour of back-and-forth.

What actually moves the needle

• Be specific about mortality. "Mortality up to 0.5 % per day over the last four days, mostly in the smaller cohort, no co-tank mortality" is a usable signal. "More deaths than usual" is not.
• Include water-quality readings if you have them. Even partial data — dissolved oxygen, NO₂, NH₃, pH, temperature, salinity — sharpens the diagnosis dramatically. If you have a CSV log of the last 48 hours, attach it; the agents will read time-series data, not just spot readings.
• Note recent interventions. Feed changes (brand, ration, schedule), treatments (drug, dose, route, date), water exchanges (volume, source), and cleaning events all change how the same symptoms get interpreted. Mention them even if you think they are unrelated — let the specialists decide.
• Photographs matter more than people think. Gill condition, body lesions, behavior on the bottom, water clarity, and stocking density photos all carry information that words tend to lose. JPEG or PNG, up to 20 MB per image.
• System context. Pond vs RAS vs hapa-in-pond, biofilter age, recent biosecurity events, water source — these set the baseline for everything downstream.

The "anything else" field is read

The free-text box at the bottom of the intake form is genuinely read by every specialist. Use it for the context the form does not capture — staff changes, weather events, a hunch, a recent neighbor outbreak. The agents weigh it the same as the structured fields.

What to skip

Do not redact essential details to "protect IP." Your case data is not used to train third-party models and is not shared outside your organization unless you explicitly publish the case to the showcase. The agents read what you give them; what you withhold, they cannot reason about.

When in doubt, escalate

If the case feels urgent — acute mortality, a regulator-facing question, a food-safety call — say so in the symptom field. The orchestrator routes high-stakes cases to expert sign-off automatically, but a clear human note shortens the path.